Delivery Policy

• We require a minimum of 48 hours’ prior notice on all our boxes for delivery or pick up
• We currently only do delivery/pick up on select weekdays and weekends only, contact us to find out if we will be able to deliver your B&B on your desired date
• Pick up is anywhere on the Tung Chung – Hong Kong (Orange MTR line) and Central MTR station/s
• Delivery can be done to all parts of Hong Kong, contact us to inquire on location specific fees
• We require someone to receive the B&B upon delivery and will not leave it at the door for hygiene and food safety reasons

Refund and Rescheduling Policy

• We are not able to refund any orders once they have been confirmed
• Rescheduling may be accommodated on a case-by-case basis, but is not guaranteed. It is completely up to our discretion to decide if and when rescheduling will be possible

Product Policy

• Each box is unique as we curate them with fresh, seasonal produce. Hence, no two boxes are the same
• We require a minimum of 48 hours’ prior notice on all our boxes for delivery or pick up
• We recommend savouring the boxes within the same day for the best experience
• If you are not able to consume the boxes immediately, pop them in the fridge and take out one hour before serving
• If possible, when refrigerating your B&B, keep the crackers separately, in an air tight container to keep them from going soggy
• We are able to customise our boxes upon request for brand events or parties, please reach out to us for more information